How to Deliver Exceptional Experiences with Conversational AI
How to Deliver Exceptional Experiences with Conversational AI What is an exceptional user experience? The definition varies slightly depending on the industry. For automotive, drivers are looking for convenience, comfort, and entertainment. For restaurants, customers want speed, accuracy, hygiene, and superior service. At the end of the day, for any business, it’s about meeting users’ […]
How Conversational AI is Creating the Next Generation of In-Vehicle Experiences
How Conversational AI is Creating the Next Generation of In-Vehicle Experiences The future of automotive is in conversational AI that delivers on the promise of exceptional experiences for drivers and passengers. Cars have evolved exponentially over the past few years, as pushing buttons, swiping screens, and command and control interfaces become as obsolete as turn-key […]
What is Voice AI and How is it Different From Conversational AI?
What is Voice AI and How is it Different From Conversational AI? With the SoundWave quickly spreading across the world and many brands already knee-deep in the voice-first era, there are many terms and definitions that have either evolved or are being used interchangeably. Voice only, voice-first, voice user interface, voice assistant, and voice AI […]